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Visiting us at the moment - COVID-19

Updated: Nov 9, 2022



Following changes to Government recommendations, we are now no longer requiring clients to wear masks in the reception and waiting areas, or in the consult rooms. We appreciate that wearing a mask is now a personal choice and some clients will still choose to wear one. If you would prefer your Vet or Nurse to wear one during your appointment, please inform reception on arrival.


We will still manage the number of clients in our waiting rooms. Our buzzer system has proved very helpful to prevent a build-up of clients in the same room.


What we ask from you:

  • You must tell us if anyone in your household is currently positive for COVID-19.

  • Please do not visit the practice if you are experiencing symptoms of COVID-19.


CONTACTING US


Our phone lines are exceptionally busy so don't forget you can order repeat medications here, request food orders here, and pay invoices here. If you have a non-urgent enquiry you can email smallanimalreception@donningtongrove.com and someone will get back to you as soon as they can.


Thank you for your ongoing support and patience during this time.





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